Physical Products:
We take great care to ensure that all products are described accurately and dispatched in excellent condition.

 

Due to hygiene and safety reasons we do not accept returns or offer refunds. If you receive a product that is faulty or damaged, you must contact us within 48 hours of delivery with a clear photographic evidence. Where appropriate, we will offer a replacement or refund.

 

We are not responsible for:
Incorrect use of products.
Results obtained from misuse or failure to follow instructions.
Allergic reactions.
Sensitivity - desensitising gels are provided with each kit to also ensure your comfortability.

 

Refunds:

Approved refunds will be processed to the original payment method within 5-10 working days once the issue is resolved.

 

Shipping costs are non-refundable unless the item is faulty.

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Supplier Disclaimer:
All products supplied are intended for cosmetic use only.

 

We are not liable for:
Incorrect application by technicians
Legal or regulatory issues arising from misuse of products.

 

By purchasing from us, you accept full responsibility for correct usage and compliance with local laws.

 

General Disclaimer:
All information on this website is for educational and cosmetic purposes only and should not be considered medical or dental treatments.

 

For any policy related questions please contant us at: smilewithmol@toothfairy.com